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NetVizor
Frequently Asked Questions
The following questions are the most
common questions the support team receives regarding NetVizor.
1. Does NetVizor network monitoring
solution work on all Windows versions?
Yes, NetVizor works on Windows 95/98/ME/NT/2000/XP.
2. Can NetVizor monitor ALL users
on my network from one location?
Yes, that is the purpose of NetVizor.
Once NetVizor is installed on each client on your network, you can
view each PC from your central log viewer on your PC. As long as you
are on the same subnet as the other PC's, you can view them with no
problem!
3. What if users use multiple machines
during the day!
Not a problem. NetVizor can be setup
to log roving users as well. Please view NetVizor's documentation
for setting this up - it is very simple to do, and it allows you to
view individual users, no matter what PC they use on your network.
4. Some of my PC's are not showing up in the network list.
Make sure they are on the same subnet
as the PC's you are trying to view. Also make sure that file/print
sharing is enabled on the PC you are trying to view, as this is needed
for the centralized viewer to 'find' the PC's on your network.
5. How do I install NetVizor over my network from one location?
Please refer to NetVizor's help documentation
- this is explained in detail.
6. The client is installed, but
I cannot view it when I try accessing it!
First, make sure the client is running
and is active(monitoring). You can verify this by entering http://127.0.0.1
in your browser when you are on PC you are trying to access. If it
is indeed running, but you cannot view it remotely through your browser
then try setting a customized port for it. (in the General settings
in the client). You will need to access the machine with http://IP:PORT.
If this STILL does not work make sure you do not have IIS running,
as this has been known to conflict with software, like NetVizor.
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